Lutron HTI Certified
Hospitality Technology Integrator —
certified for Opera, Mews, StayNTouch, Protel, Toast POS
Lutron myRoom XC — Hospitality Guest Room Controls
Guest Experience, Rebuilt One Room at a Time.
Lutron myRoom XC — the luxury hospitality platform for lighting, shading, HVAC, and guest experience.
Legacy guest-room controls need a model-specific support review. Guest complaints about unresponsive lighting are rising. Energy waste is accelerating. myRoom XC is the modern replacement — one platform for every in-room system, native PMS integration, hospitality-specific scene templates, and cloud dashboard visibility across your entire property. License-free and specified for the scale of your property.
Case Study — Casa Cipriani New York
Every Room, Every Scene, Every Daypart
Integrated technology and ongoing support for Casa Cipriani New York, coordinated around the needs of its guests and operations team. See the full case study →
Guest Rooms
myRoom XC keypads control lighting, shading, HVAC, and TV from one interface
Junior Suites
Custom welcome scenes trigger automatically at check-in via PMS
Presidential Suites
Tunable white scenes for every daypart, VIP-tier scene templates
Bar & Lounge
Lutron Athena commercial lighting — daypart programs synced to service
Members Club
Curated lighting moods — evening, late-night, early service
DJ Lounge
Event-programmed lighting scenes tied to music and guest flow
Ballroom
Lutron Athena dimming for full event lighting design
Exterior & Facade
Architectural facade lighting on daypart schedule
Guest Experience
What Your Guests Feel the First Night
myRoom XC is designed around one principle: the room should just work. No fumbling with six remotes. No hunting for the thermostat. No guessing which button does what. Here's what changes for every guest.
One Interface for Every Room Function
Guests want to dim the lights, adjust the temperature, open the shades, or turn on the TV — without learning a new system. myRoom XC unifies lighting, shading, HVAC, do-not-disturb, and makeup-room onto one in-room keypad or tablet. No buried menus, no guessing.
Welcome-Home Scenes on PMS Check-In
The moment a guest checks in, myRoom XC fires their welcome scene — warm ambient lighting, shades set to sunset position, HVAC to comfort temp, TV welcome screen. It feels like the room was waiting for them. All automated through the Opera, Mews, or Stayntouch PMS integration.
Occupancy-Driven Energy Setback
The moment a room goes unoccupied, lights drop, shades close, and HVAC moves to energy-save. Guest return scenes and timing are tested during commissioning. Energy-saving opportunities are assessed against the property baseline and guest comfort requirements.
Quiet Night & Sleep Modes
Soft nightlight pathways at motion, circadian warm-dim scenes in the evening, blackout shades on sleep mode. Guests sleep better, complain less, rebook more. myRoom XC ships with hospitality-specific scene templates refined over thousands of luxury room deployments.
Staff Tools That Actually Work
Housekeeping sees room status on their phone — clean, occupied, DND, service-required. Engineering gets fault alerts before the guest calls. Front desk can push room modes remotely. Everything runs on Lutron's cloud dashboard, from any device, any time.
One Cloud Dashboard for the Whole Property
Property-wide visibility. See every keypad, every dimmer, every HVAC setpoint, across every floor. Push scene updates to 300 rooms in one click. Monitor energy usage per room, per floor, per wing. Remote support from Lutron's cloud, from our team, from your engineering staff — all from one pane of glass.
The myRoom XC Platform
One System, Every Guest Room Function
Lutron myRoom XC is the hospitality platform used in the world's most demanding luxury hotels. License-free, sized to the property, with hospitality-specific hardware designed for daily housekeeping abuse and 24/7 guest use.
myRoom XC Controller
Per-room or per-wing controller that runs every guest room system. One platform, with licensing and integration requirements confirmed during design, is sized and licensed for the agreed deployment.
Guest Keypads — Engraved to Brand
Sleek in-room keypads with custom engraving matching your brand. Scene buttons labeled exactly how guests think about their room — Welcome, Read, Movie, Sleep, Goodnight.
Palladiom Shading
Whisper-quiet Lutron shading hardware. Blackout shades, sheer overlays, architectural roller systems — all integrated into the same scenes and occupancy logic.
PMS Interface Module
Integration with the selected PMS is verified against its version, supported interface and any middleware or licensing requirements. Check-in, check-out, room-mode, and VIP flagging all flow through automatically.
Lutron Dashboard (Cloud)
Property-wide monitoring and remote management. Status, alerts, scene updates, energy reporting — all in one cloud interface. Access, hosting and licensing requirements are confirmed during design.
Lutron Athena for Public Spaces
Lutron Athena handles lobby, restaurant, ballroom, spa, and corridor lighting. DALI-2, commercial-grade, with the same unified cloud management as the guest rooms.
Why Hospitality Can't Wait
Legacy hotel technology is the silent cost center of every property. Guests feel it. Engineering fights it daily.
Scale
Capacity Verified During Design
Comfort
Occupancy Controls Planned for Guests
1
Platform for Every System
Legacy myRoom and Vantage Are Aging Out
We review the support status of installed myRoom and Vantage controllers. Replacement parts are scarce, and guest complaints about unresponsive lighting are rising year over year.
Disconnected Systems Create Guest Friction
Lighting, HVAC, drapery, TV, and door access all live on different platforms — each with its own interface, its own support team, and its own failure mode. Guests notice every seam.
No PMS Integration Means Lost Savings
Without PMS integration, empty rooms burn the same energy as occupied ones. myRoom XC integrates with Opera, Mews, and other PMS platforms to automate setbacks the moment a guest checks out.
Consumer Wi-Fi Fails at Scale
High-density Wi-Fi for 300 guests each running 3+ devices is a very different problem than a home network. Legacy hotel Wi-Fi collapses in peak occupancy. You need real density engineering.
Yesterday vs myRoom XC
Legacy hospitality stacks vs a unified, cloud-connected platform designed for the next decade.
Legacy Hospitality Stack
- ✕Legacy myRoom, Vantage or HomeWorks Hospitality — model-specific review required.
- ✕Guests fumble with six remotes and unresponsive wall switches.
- ✕No PMS integration — rooms waste energy when unoccupied.
- ✕Housekeeping walks every floor to check DND and service-required status.
- ✕Scene updates require a tech to visit the property.
- ✕Energy reporting is a spreadsheet filled in by hand, once a quarter.
- ✕Guest complaints about lighting and HVAC rise every year.
- ✕Licensed platforms with recurring fees — you rent your own infrastructure.
myRoom XC Platform
- ✓Lutron myRoom XC — capacity, integrations and licensing verified for your property.
- ✓One in-room interface — lighting, shades, HVAC, TV, DND, service-required.
- ✓Native PMS integration — welcome scenes fire automatically on check-in.
- ✓Housekeeping sees room status on their phone in real time. No floor walks.
- ✓Scene updates pushed from the Lutron cloud dashboard. No truck rolls.
- ✓Energy reporting and occupancy controls configured to the project requirements.
- ✓Guest complaints drop. Rebooking rates rise. Staff thanks you.
- ✓You own the system. No subscriptions. Lutron cloud is an optional layer.
Your Upgrade Journey
How It Works
Property Audit & Test Room
We inventory every system in your property — lighting, HVAC, TV, access, Wi-Fi, PMS. We build a full test room that demonstrates every upgraded scene, every PMS trigger, and every guest interaction before any rollout begins.
2–4 Weeks · Fully Working Demo
Phased Rollout Plan
We phase the rollout by floor or by wing so revenue never stops. Guest rooms are swapped in two-to-four-hour windows during housekeeping, and public spaces are upgraded overnight. Full project timelines are engineered around your occupancy curve.
Phased Floor Rollouts · Planned Around Occupancy
Installation & Commissioning
We install myRoom XC hubs, dimmers, keypads, sensors, and network gear room by room. Every scene is commissioned and checklisted. Staff keypads and engineering dashboards are delivered fully documented.
2–6 Months Depending on Size
Staff Training & Ongoing Support
We train front desk, housekeeping, and engineering on Lutron Dashboard, PMS integration, and room reset procedures. Every deployment is enrolled in cloud management for remote support and energy reporting.
Ongoing · 24/7 Remote Support Available
Most property-wide upgrades complete within 3–6 months with disruption planned around occupancy and access.
All phases engineered around your occupancy curve.
Why Cave Group
What You Get
Lutron myRoom XC Certified
Cave Group is certified to design and deploy myRoom XC — the newest generation of Lutron hospitality control, with capacity verified for the property per property with native Ketra support.
PMS Integration (Opera, Mews, More)
We integrate directly with Opera Cloud, Mews, and other major PMS platforms. Check-in triggers welcome scenes; check-out triggers energy-saving setbacks. All automated.
High-Density Hospitality Wi-Fi
UniFi enterprise networking engineered for peak occupancy. Per-room AP placement, VLANs for guest, staff, IoT, and AV. PCI-compliant and audited.
In-Room Entertainment Upgrades
Samsung Hospitality displays with URL launcher and Chromecast built-in. Casting from guest devices works reliably through our VLAN and mDNS design.
Ballroom & Public Space AV
Crestron Flex and full digital signal processing for ballroom, restaurant, and event space audio and video. Integrated with lighting and shading for unified scene control.
Energy & Carbon Reporting
Lutron Dashboard gives you real-time occupancy-based energy reporting across the property. Prove ROI, meet ESG goals, and optimize HVAC and lighting set points continuously.
No obligation. Full site walk and scope document included.
Every System, One Team
Full Property Upgrades
Hotel Lobby & Restaurant
Lutron Athena for Public Spaces
Commercial-grade lighting control for lobbies, restaurants, and event spaces. DALI, DMX, and BMS integration with cloud management and energy reporting.
Let's TalkStaff Areas & Security
UniFi Access & Protect
Door access for back-of-house and staff areas, with integrated UniFi Protect camera system. Unified dashboard for engineering and security teams.
Let's TalkEvents & Conferencing
Crestron Flex for Meeting Rooms
Meeting room AV, scheduling panels, and ballroom control. XiO Cloud for property-wide management of every conferencing system.
Let's TalkFrequently Asked
The Whole Property
myRoom XC Is One System. Your Property Needs the Rest.
Lutron myRoom XC runs your guest rooms. But a modern hospitality stack also needs enterprise networking for Wi-Fi and PMS, security cameras with AI detection, and venue-wide AV control. We build all four on the same license-free philosophy. Explore each upgrade below.
Networking
Hotel Network — UniFi Enterprise
EFG Fortress Gateway, ECS switches, E7 Campus Wi-Fi 7. 10 GbE backbone, license-free, PMS and POS isolation.
Explore →
Security & Access
UniFi Protect — 300 4K Cameras
ENVR Core supports 300 4K cameras on one unit. AI face and license plate recognition. PMS-integrated key access.
Explore →
Venue AV
Crestron — Ballrooms & Event AV
4-Series processors, DM NVX video distribution, Crestron Flex for meeting rooms, and commercial lighting control.
Explore →
Hospitality Brand Hubs
Lutron Gold Dealer 2026 + HTI Certified
The full Lutron brand hub — myRoom XC, Athena, HomeWorks QSX, Ketra, and Palladiom. HTI Hospitality certification for Opera, Mews, StayNTouch, Protel, and Toast POS.
View Lutron brand hub →
Salto Electronic Access Installer
Salto KS and Salto Space — electronic locks, mobile keys, PMS check-in integration. Retrofit-friendly access control for hotels, MDUs, and luxury residences.
View Salto brand hub →