Who installs Lutron and Crestron systems in Hawaii?+–
Cave Group does. We are a Crestron Elite Gold Partner, Lutron Gold Dealer, and Lutron HTI certified hospitality integrator based in New York, and we design, install, and service lighting control, motorized shades, home cinema, outdoor audio, networking, security, and backup power for houses in Wailea and Makena, Kapalua and Kaanapali, Kahala and Diamond Head, the Kohala Coast, and the North Shore of Kauai, and for the islands' hotels and resorts, on a project basis with Hawaii-licensed electrical and electronic-systems contractors.
Is Cave Group local to Hawaii?+–
No, and we say so. Our offices are in New York and New Jersey, with European operations in Warsaw. We take Hawaii projects on a project basis: design from the drawings with your architect and builder, site visits at the milestones that need them, installation and commissioning on site, and Cave Watch support around the clock afterward, which fixes most faults remotely. The permitted trades Hawaii licenses, a C-13 electrical contractor and the C-15 electronic-systems and C-15a alarm classifications, are local.
Who is licensed to do what in Hawaii?+–
Hawaii licenses this work through the Contractors License Board: the C-13 electrical contractor license covers line-voltage work and includes the scope of the C-15 electronic-systems classification, and low-voltage, alarm, and telecommunications installers are licensed under C-15, C-15a, and C-15b; none of the C-15 classifications include conduit, so a licensed electrician is on every job, and the counties issue and inspect the permits. We design, program, and commission; the licensed Hawaii contractor executes the permitted work.
What about the island grid?+–
Hawaii's island grids cannot borrow power from a neighbor, so Hawaiian Electric carries its own reserves and the outages are long when they come: rolling blackouts on Oahu in January 2024, the first proactive wildfire shutoff on Maui in July 2025 and more since, Hurricane Lala on Hawaii Island in 2026 with warnings of weeks or months in rural areas, and Hurricane Lowell taking power from more than 90 percent of Kauai that September. A battery-backed rack and a generator sized for the house or the property are part of every Hawaii design, with the emergency-generator exemption in the state noise rules met through best available control technology. Generator and UPS planning for the rack →
Will the resort association or the special district review our cameras and outdoor lighting?+–
Expect it. The Wailea Community Association approves every exterior change before work begins, Kapalua's resort association and its community boards review in two tiers, the Kona-side gated communities each have their own design review, and Honolulu's Diamond Head special district wants subdued, non-reflective exteriors behind the plantings its rules require. We draw the exterior devices for the submission with the architect and keep the equipment inside, where no board has a say.
What does salt air change?+–
Everything outdoors is specified for salt, and on the Kona side for sulfur as well. Trade winds carry salt-laden aerosols well inland and uphill, so outdoor speakers, cameras, access points, fixtures, and the enclosures they live in are marine-grade, the rack room gets filtration where vog reaches, racks and transfer switches stay out of the flood and tsunami evacuation zones the maps draw, and the maintenance visit is scheduled rather than discovered.
What internet is available in Hawaii?+–
Hawaiian Telcom declared Maui fully fiber-enabled in 2026, offers 3-gigabit symmetrical service where its fiber reaches, and aims to make Hawaii the first fully fiber-enabled state by the end of 2026; Spectrum covers most addresses on cable, and on the North Shore of Kauai and other rural stretches Starlink is the practical option. We confirm what reaches the house and design the network with two paths and automatic failover, so the cameras, the remote access, and the house survive a cut. Starlink as a second connection →
Do you take over systems another company installed?+–
Yes. We take over existing Crestron, Lutron, and Savant systems, and when a system can no longer be supported, whatever the brand, we plan a replacement that reuses the wiring already in the walls. It starts with a survey: we assess and document the equipment, recover or rebuild the programming, replace what has reached end of life, and bring the result under a Cave Watch support plan so the next problem has a phone number. Crestron upgrade paths →
How early should an integrator join a new build in Hawaii?+–
During design development, before the design committee sees the drawings. Lighting control changes the panel schedule, shade pockets change the framing, the equipment room needs cooling and a place above the flood maps, the conduit between the main house, the ohana, the pool pavilion, and the gate goes in before the drive is finished, and the generator and the outdoor devices have to clear the association's review before the site plan is final. When to engage on new construction →
Do you work on hotels and resorts in Hawaii?+–
Yes. We are Lutron HTI certified for guest-room control, we build custom guest-room automation on Crestron, and we integrate property-management systems such as Opera Cloud, Mews, and StayNTouch; the same team runs the lighting, control, and audio at Casa Cipriani in New York. Hawaii is renovating: Grand Wailea finished a $350 million property-wide renovation and won approval for 137 more rooms, Mauna Kea Beach Hotel reopened in February 2026 after a $180 million renovation of all 252 rooms, and Four Seasons Maui at Wailea filed for $16.3 million in exterior work. Guest rooms, pools and lanais, ballrooms, and restaurants are the hospitality page's work. Hotel and resort technology in Hawaii →
What does a whole-house system cost in Hawaii?+–
It depends on how many rooms are lit, shaded, and wired for sound and video, how many buildings there are, and whether the house is new or occupied. We price from drawings, room by room, so you can see what each decision costs and cut or add with the numbers in front of you. Travel and commissioning from New York are agreed during planning, not added at the end. What whole-home automation costs →
Can you support the house from New York after it is built?+–
Yes. Cave Watch monitors the network, the control system, audio-video, and lighting around the clock and fixes most faults remotely; central-station alarm monitoring and live guard video monitoring stack on the same plan. The rack sits on battery backup with a second internet path, so an outage does not leave the house dark to us, and when a visit is needed, it is scheduled rather than improvised. Cave Watch support →