Crestron Elite Gold Partner — Cave Group

Crestron Elite Gold Partner — Residential · Hospitality · Commercial

3-Series Is End of Life. 4-Series Changes Everything.

Control, AV, and commercial lighting — one platform for homes, hotels, and venues.

If your home runs a CP3, PRO3, AV3, MC3, or any 3-Series processor — Crestron has moved on. We engineer and execute the migration to 4-Series with multicore performance, DM NVX video, XiO Cloud management, and seamless Lutron integration.

Residential

Whole-Home Control

4-Series processors run every room — lighting, AV, shades, climate, security — from a single unified interface. Crestron Home OS with native Lutron integration.

Hospitality

Venue-Wide AV

Ballrooms, meeting rooms, and event spaces unified under Crestron 4-Series with DM NVX video distribution and Crestron Flex for Microsoft Teams Rooms.

Lighting Controls

Commercial Lighting

Crestron lighting controls for commercial spaces — DALI-2, DMX, tunable white, and occupancy-driven automation. We upgrade legacy Crestron lighting systems to the current 4-Series platform.

Before & After

What We're Replacing

End-of-life 3-Series hardware out. Current-platform 4-Series in. Real products, not marketing mockups.

Control Processors

Discontinued

End of Life
PRO3

PRO3

CP3

CP3

MC3

MC3

We Install

Active Platform
CP4-R

CP4-R

MC4-R

MC4-R

DIN-AP4-R

DIN-AP4-R

Touch Screens

Discontinued

End of Life
TSW-752

TSW-752

TSW-1052

TSW-1052

We Install

Active Platform
TSW-770

TSW-770

TSW-1070

TSW-1070

Keypads & Remotes

Discontinued

End of Life
C2N-DBF12

C2N-DBF12

Cameo (Legacy)

Cameo (Legacy)

TPMC-8X Remote

TPMC-8X Remote

We Install

Active Platform
HZ2 Horizon

HZ2 Horizon

CM2 Cameo

CM2 Cameo

TSR-310 Remote

TSR-310 Remote

The 4-Series Platform

Hardware That Actually Runs Your Home

The 4-Series platform replaces a decade of legacy processors with multicore CPUs, network AV, and cloud management. Every component plays a role.

CP4-R

CP4-R

Flagship 4-Series control processor for large estates

MC4-R

MC4-R

Compact 4-Series processor for typical homes

DIN-AP4-R

DIN-AP4-R

DIN-rail 4-Series processor — hidden in any equipment rack

DM NVX — AV Over IP

Goodbye Matrix Switcher, Hello Network

Legacy DMPS matrix switchers are bulky, expensive, and require proprietary cabling. DM NVX runs 4K60 4:4:4 HDR video, Dolby Vision, and lossless audio over the same 1Gb network your house already has. One encoder per source, one decoder per display — elegant and scalable.

DM-NVX-E30

DM-NVX-E30

4K60 4:4:4 HDR encoder — network-based replacement for DM matrix

DM-NVX-D30

DM-NVX-D30

4K60 4:4:4 HDR decoder — one per display, over standard 1Gb

DM-NVX-360

DM-NVX-360

Combined encoder/decoder — endpoint flexibility for media rooms

DM-NVX-384

DM-NVX-384

5K Ultra HD AV-over-IP for the most demanding installations

Why 3-Series Can't Wait

3-Series was a great platform in its day. That day has passed.

2023

3-Series End of Life

0

New 3-Series Parts Manufactured

10x

Processing Speed vs 3-Series

3-Series Is End of Life

CP3, MC3, AV3, PRO3, DIN-AP3 and RMC3 are officially end-of-life. No new units are manufactured — only reworked refurb stock remains in the supply chain.

Single-Threaded Processing

Legacy 3-Series processors run one program at a time. Complex homes push them to the limit — slowing touchpanels, stalling scenes, and dropping AV routes.

No Cloud Management

Your installer has to be on-site or VPN'd in to make any change. No remote monitoring, no automated health checks, no proactive support.

Legacy DM Matrix Costs

If you still run DM 8x8 or DM 16x16 matrix switches, you're paying for bulk, heat, and proprietary cables. DM NVX runs over the same network you already have.

3-Series vs 4-Series

The 4-Series platform is faster, smarter, and built for the next decade of connected homes.

3-Series (End of Life)

  • 3-Series runs one SIMPL program at a time — everything serialized.
  • No cloud monitoring. Service visits required for every change.
  • Legacy DM matrix: expensive, bulky, proprietary Cresnet cables.
  • TPS-style panels with resistive touch, slow refresh, no voice.
  • Manual backups. If the SD card fails, the program is gone.
  • No native Crestron Home OS — SIMPL-only programming.

4-Series Upgrade

  • 4-Series multicore CPU runs up to 10 simultaneous programs.
  • XiO Cloud: remote health, updates, diagnostics from anywhere.
  • DM NVX: 4K60 4:4:4 video over standard 1Gb network switches.
  • TSW-70 series: capacitive multi-touch, native voice, HD video.
  • Automatic cloud backups. Programming always recoverable.
  • Crestron Home OS: modern UI, faster setup, full Lutron integration.

Touchpanels & Keypads

New Control Surfaces

The 4-Series upgrade unlocks Crestron's full TSW-70 series — capacitive multi-touch, voice-enabled, and designed for luxury residential interiors. Wall-mount and tabletop options.

TSW-1070

TSW-1070

10.1" flagship in-wall touch screen — capacitive multi-touch

TSW-770

TSW-770

7" in-wall touch screen with voice control

TSW-570

TSW-570

5" compact in-wall touch screen

TS-1070

TS-1070

10.1" tabletop touch screen with kickstand

TS-770

TS-770

7" tabletop touch screen — nightstand or counter

Your Upgrade Journey

How It Works

01

Remote System Audit

We pull the current SIMPL program from your processor, inventory every DM endpoint, keypad, and touch panel, and review your existing Crestron Home config (if any). We identify everything that carries forward and everything that needs replacing.

~ 2 Hours · Remote via VPN

02

Migration Design

Our Crestron Masters engineers map your existing functionality to the 4-Series platform. We choose the right processor (CP4-R, MC4-R, or DIN-AP4-R), spec DM NVX encoders and decoders per display, and design the new TSW-70 panel layouts.

1–2 Weeks · Delivered as an Engineering Package

03

Staged Swap

We pre-program the new processor off-site and load it into XiO Cloud. On install day we swap processors and matrix gear in the equipment rack, re-terminate DM NVX endpoints, and commission each room individually — rarely more than 30 minutes of downtime per zone.

2–4 Days On-Site · Minimal Disruption

04

Training & XiO Cloud Enrollment

Every upgraded system is enrolled in XiO Cloud for remote monitoring and OTA updates. We train you on the new touchpanels, voice commands, and the Crestron Home app. Support is always one call away.

Ongoing · Remote Support Included

Audit to activation: 4–6 weeks for most homes.

Emergency upgrades available for failed 3-Series systems — we prioritize restoring control fast.

Why Cave Group

What You Get

Crestron Masters Programmers

Your upgrade is executed by Crestron-certified programmers holding the highest industry credentials, with hands-on Crestron Home and SIMPL# experience.

Existing Wiring Preserved

Cresnet runs, 1Gb drops for DM NVX, and low-voltage keypad wiring are reused wherever possible. Your walls stay closed; your interiors stay untouched.

Full Lutron Integration

We natively integrate Crestron 4-Series with HomeWorks QSX, RadioRA 3, and Ketra — including shade presets, tunable white, and keypad bindings. One control system, two best-in-class platforms.

DM NVX Transition

We replace legacy DM 8G and DMPS matrix switchers with DM NVX over your existing structured cabling. 4K60 4:4:4, HDR, Dolby Vision, and lossless audio — all over 1Gb.

XiO Cloud Enrollment

Every system we commission is enrolled in XiO Cloud for remote monitoring, firmware updates, and proactive health alerts. We see issues before you do.

Lifetime Remote Support

Scene tweaks, source additions, firmware pushes, and troubleshooting — all handled remotely through XiO Cloud. Included with every upgrade.

Get Your Custom Quote

No obligation. We'll assess your system and provide a detailed scope.

Beyond the Processor

We Upgrade the Full Crestron Ecosystem

Residential

Legacy DM → DM NVX

Swap the DMPS matrix for DM NVX encoders/decoders at each display. 4K60 4:4:4 video over your existing network. No more proprietary cables.

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Residential

SIMPL Windows → Crestron Home OS

Move from legacy SIMPL Windows to Crestron Home OS. Same underlying hardware language but a modern UI, faster setup, and native voice.

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Hospitality

Crestron Flex for Hospitality

Ballroom AV, meeting rooms, and in-room entertainment unified under Crestron 4-Series and Flex. XiO Cloud for property-wide management.

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Frequently Asked

Start Your Crestron Upgrade

888-712-CAVE · [email protected]

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