
Hospitality
From Vision to Operation
One partner for every system in your property — designed, built, and managed.
Hotels are the most demanding technology environments — hundreds of rooms, thousands of guests, and zero tolerance for downtime. We specialize in designing, building, and operating the complete technology stack for boutique and luxury properties.
From the network backbone to the bedside touchpanel, from the ballroom AV to the back-of-house systems — we deliver a true turnkey solution and stay to manage it.
What We Deliver
Our Offerings
Integrated technology solutions for luxury hospitality — from design through delivery and ongoing support.
Network Infrastructure
Enterprise-grade wired and wireless networks engineered for hospitality operations — high-density Wi-Fi, managed switching, and secure guest/staff separation.
In-Room Guest Experience
TV and video distribution, streaming integration, and room control systems that create a seamless experience from check-in to checkout.
Audio & Video Systems
Ballroom, restaurant, lobby, and event space AV — designed and deployed for every type of gathering.
Lighting & Shading
Lutron and Crestron programming for guestrooms, common areas, and public spaces — scenes, schedules, and energy management.
Security & Surveillance
IP camera systems, monitoring, and video management integrated into building operations.
Access Control
Room key systems, front-of-house and back-of-house access — fully integrated with PMS and guest experience platforms.
Platform Integration
PMS, BMS, POS, and third-party system coordination — everything talks to everything.
Design Services
Full technology design from concept through commissioning — we work alongside your architects and designers from day one.
Consulting & Advisory
Strategic technology advisory for new builds and renovations — even when we're not the installer, we're the trusted voice.
Ongoing Management
Post-delivery support, remote monitoring, and continuous improvement — we don't hand off, we stay.
Lighting & Fixtures
Lighting Guests Remember
Warm, human-scale lighting across guestrooms, restaurants, ballrooms, and public spaces. Ketra tunable white for wellness-oriented properties; DMF and WAC for architectural precision; Coastal Source when the grounds matter as much as the interior.
Track Record
Featured Projects
Ongoing Support
Casa Cipriani
New York, NY
Integrated technology and ongoing support for Casa Cipriani New York, with enhancements coordinated around the property's operations.
Delivered 2024
The Beekman Towers
New York, NY
Hotel-wide network infrastructure, in-room TV/video distribution, access system integration, and PMS integration.
Delivered 2025 + Ongoing
OneDutch Hotel
New York, NY
Networking and guest-room experience systems including in-room entertainment, access integration, and surveillance, with ongoing management.
In Progress
Emmons Bay Hotel
Brooklyn, NY
Full hotel technology scope in active build phase — networking, AV, event/ballroom, access, surveillance, and PMS/BMS. Lutron lighting throughout.
Active
Boutique Hotel
Fort Lauderdale, FL
Full hotel technology scope including networking, AV with restaurant requirements, access, surveillance, and Lutron lighting.
Active
Boutique Hotel
San Francisco, CA
Hotel technology systems with lighting platform under evaluation.
Advisory Services
Consulting & Design
Beyond full delivery, we provide strategic technology advisory and design consulting for properties worldwide.
Ongoing
Casa Cipriani Resort
Uruguay
Preliminary
Casa Cipriani
Milan, Italy
Preliminary
Luxury Hotel
Miami, FL
Gallery
Our Hospitality Work
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Upgrade Programs
Modernize What You Already Have
We specialize in seamless upgrades — preserving your existing infrastructure while bringing your systems into the modern era.
Upgrade
Lutron myRoom XC Upgrade
Modern Guest Room Controls.
Upgrade legacy guest room systems to myRoom XC — cloud management, Ketra lighting, PMS integration.
Upgrade
Hotel Network Upgrade
Wi-Fi Your Guests Will Love.
Per-room enterprise Wi-Fi, VLANs for PMS/POS/guest, and high-density coverage for common areas.
Upgrade
Security & Access
Built for Hospitality.
UniFi Protect cameras, AI analytics, and mobile-credential access control — integrated with your PMS for seamless guest operations.
Upgrade
Crestron System Upgrade
Venue-Wide AV Control.
DM NVX video distribution, 4-Series processors, and Crestron Flex for ballrooms, boardrooms, and event spaces.
Questions We Hear
Hospitality, Answered
What is Lutron myRoom XC?+–
myRoom XC is Lutron's newest hospitality platform — cloud-connected, sized to the property, with native Ketra tunable-white integration, PMS integration (Opera, Mews, StayNTouch), Lutron Dashboard for remote management, and hospitality-specific scene templates. Replacement options depend on the installed controls and current manufacturer support.
Which PMS platforms do you integrate with?+–
Opera Cloud, Mews, Protel, StayNTouch, and other major hospitality PMS platforms. myRoom XC has a PMS interface module that handles check-in welcome scenes, check-out energy setbacks, DND signaling, and VIP flagging — all fired automatically without staff action.
Can you upgrade a hotel without closing rooms?+–
Yes. We phase rollouts by floor or wing and execute guest room swaps in two-to-four-hour windows during housekeeping. Public spaces are upgraded overnight. Most properties never drop a single night of revenue during the upgrade.
How do you handle ballroom and meeting room AV?+–
Ballroom and meeting room AV is handled through Crestron Flex with full digital signal processing, digital signage, integrated lighting control, and scheduling panels that integrate with Exchange, Google Workspace, and Outlook. Scene recall is unified with the property-wide Lutron system.
What about hotel Wi-Fi?+–
We build UniFi enterprise networks engineered for peak occupancy density — per-room access point placement, VLANs for guest, staff, IoT, and AV, and PCI-compliant isolation. Most legacy hotel Wi-Fi collapses at full occupancy; enterprise UniFi doesn't.
Will the upgrade help with ESG and energy reporting?+–
Yes. Lutron Dashboard provides real-time energy reporting per room, per floor, per zone. Occupancy-based HVAC setbacks alone typically save 25–35% on unoccupied-room energy consumption, and the reporting satisfies most ESG framework requirements.
Do you work internationally for hospitality projects?+–
Yes. We run hospitality projects in New York, Miami, Las Vegas, and across Europe — Italy, Greece, Spain, France, and the UK. Remote support through Lutron Dashboard, Crestron XiO Cloud, and UniFi Site Manager means we maintain properties anywhere in the world after deployment.
What is Lutron Athena?+–
Athena is Lutron's scalable commercial lighting platform for public spaces — lobbies, restaurants, ballrooms, event venues. DALI, DMX, and BMS integration, cloud management, and full energy reporting. It pairs with myRoom XC so public spaces and guest rooms run on one unified dashboard.
Which hotel room control system works with our PMS?+–
Lutron myRoom XC integrates with Opera Cloud, Mews, StayNTouch, Protel, and other PMS platforms, so occupancy and check-in status drive lighting, shading, and climate automatically. Cave Group is Lutron HTI (Hospitality Technology Integrator) certified and has delivered this integration at properties such as Casa Cipriani in New York.
Who installs Lutron myRoom in New York?+–
Cave Group — a Lutron Gold Dealer and Lutron HTI-certified hospitality integrator based in New York, with European operations in Warsaw. We design, install, program, and support myRoom XC guest-room systems along with AV, networking, and access control.
What does a hospitality technology integrator do?+–
A hospitality technology integrator designs and installs the guest-facing and back-of-house systems of a hotel — room control, AV, networking, access, and PMS integration — as one coordinated system instead of separate vendors. Lutron's HTI certification recognizes integrators trained on its hospitality platforms; Cave Group holds it.

Let's Talk About Your Property
Whether you're building a new hotel or upgrading an existing property, we bring the expertise to handle every system from network to nightstand.
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